1. Return Window

We accept returns within 14 days of the delivery date. Requests submitted after this period may not be eligible for a return or refund.

2. Eligibility for Returns

To qualify for a return, the following conditions must be met:

• The item must be unused and in its original condition.
• Original packaging, manuals, and accessories must be included.
• A valid proof of purchase or order confirmation is required.

3. Non-Returnable Items

Returns will not be accepted for:

• Used, altered, or damaged items caused by customer misuse.
• Items returned after the 14-day return period.
• Products missing original packaging, accessories, or documentation.

4. Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund request. If approved, the refund will be issued to the original payment method used during purchase.

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged during transit, or incorrect due to our error.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. To help us resolve the issue quickly, include clear photos of the product and packaging when contacting our support team.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Mobile Parts World
575 N Midland Ave, Saddle Brook, NJ 07663
Email: sales@mobilepartsworld.com
Phone: +1 (646) 786-9000